Terms and Conditions

The Client automatically affirms the full acceptance of the Agreement by registering a Client's Profile at the Company's website. The Agreement remains valid until it is terminated by either party.

Terms and Definitions

  • Client’s Area – a workspace created in the web-interface, used by the Client for performing Trading and Non-Trading Operations and entering personal information.
  • Client – any person over 18 years of age, using the services of the Company in accordance with this Agreement.
  • Company – a legal entity, referred to as “Algo Option”, which provides, in accordance with the provisions of this Agreement, the conduct of arbitrage operations for the purchase and sale of CFD contracts.
  • Non-Trading Operation – any operation related to top-up of the Client’s Trading Account with necessary funds or withdrawal of funds from the Trading Account...
  • Client’s Profile – a set of personal data about the Client... stored on the Company’s secure server.
  • Trading Account – a specialized account on the Company’s server that enables the Client to conduct Trading Operations.
  • Trading Operation – an arbitration operation for the purchase and sale of trade contracts...
  • Trading Server – a server owned by the Company with specialized software...
  • Trading Terminal – a specialized interface located in the Client’s Area...

General Provisions

The service provided by the Company is an Internet service that uses the official website of the Company and its Trading Server to carry out Trading Operations. The use of the service implies the availability of sustainable high-speed Internet connection on the Client’s device.

  • In its activities, the Company is guided by existing Legislation on anti-money laundering and terrorist financing... (identity verification methods may include document uploads, phone calls, or other methods).
  • A Client is prohibited to have more than one Trading Account with the Company. The Company may terminate this Agreement or reset results in the event of re-registration or multiple accounts usage.
  • A Client’s Profile is registered in the secured space of the Client’s Area... The Company guarantees confidentiality in accordance with Section 8.
  • The Client is responsible for the safety of authentication data...
  • Upon registration, a Trading Account is provided automatically.
  • The Company carries quoting using its own paid sources and quote processing for liquidity; other companies’ quotes are not considered in disputes.
  • The Company provides a Trading Terminal to carry out Trading Operations within the Client’s Area.
  • Fraudulent or abusive activity (e.g., exploiting site vulnerabilities, bonus speculation, abusive hedging) is prohibited; the Company may terminate/reset operations.
  • Unfair conduct (insults, slander, blackmail) may lead to termination/suspension.
  • Copying operations may be prohibited or reset if trading violations are detected.
  • The Client must comply with local laws and is responsible for taxes and fees.
  • The Company may limit features, services, and benefits at its discretion and may restrict services in countries listed in Section 11.

Procedure of Non-Trading Operations Execution

  • Deposits/withdrawals are performed via the Client’s Area only; email/live chat requests are not accepted.
  • Only personal funds/accounts may be used for Non-Trading Operations; currency conversions use rates from supported providers.
  • Minimums: Deposit – 0.1 USD; Withdrawal – 10 USD.
  • Withdrawals are processed proportionally to deposit methods when multiple methods were used.
  • For bank cards, the Company may store card details for one-click top-ups; disabling is available on request.
  • Withdrawal must use the same method/details as deposit, where applicable.
  • Services cannot be used to profit from Non-Trading Operations.

Procedure of Trading Operations Execution

Trading Operations include arbitrage operations for sale and purchase of trade contracts via the Trading Terminal. Quotes use the formula Plost = Pbid + (Pask − Pbid)/2. Trading uses «Market Execution»; under normal conditions processing is 0–4 seconds, longer under abnormal conditions.

  • The Company may refuse a Trade Operation if insufficient liquidity exists at expiry.
  • Payout is a percentage of collateral as determined and shown in the Terminal.
  • Clients may keep multiple open operations; total new volume can’t exceed balance.
  • Execution rules for «High-Low» contracts and outcome evaluation for «Call»/«Put» are applied as specified.
  • Operations may be cancelled/revised if opened at a non-market quote, via unauthorized bots, server malfunction, or synthetic locks.

Quotes and Information

  • Terminal prices are binding for Trading Operations; current price determination rests solely with the Company.
  • On quote flow interruption, the Company may synchronize with liquidity providers or news agency bases.
  • Erroneous profit calculations may be adjusted or positions cancelled; adjustment methods are final and binding.

Authorities & Responsibilities

  • No personalized trading recommendations are provided; only general strategy information may be given.
  • Client indemnifies the Company against losses arising from Client’s failures/obligations.
  • The Company isn’t liable for communication channel failures.
  • Client must complete verification and refrain from public dissemination of information about the Company without approval.
  • Service availability is restricted if Client is from countries in Section 11.
  • Agreement may be amended without notice; current version is on the website.
  • Company isn’t liable for loss of profits/moral damage unless otherwise stated.
  • Top-ups are usually automatic; withdrawals are manual and typically processed within 3 business days (up to 14 business days in certain cases).

Risks Disclosure

  • General investment risks, online trading risks, payment system risks.
  • Do not invest funds the loss of which would impair your quality of life.

Processing of Personal Data

  • Data processed under global standards; cookies used; mobile app may gather anonymized stats; affiliate program does not share personal data.

Handling Claims and Disputes

  • Claims accepted via support@algooption.com within 5 business days of the incident.
  • Review within 14 business days; compensation (if any) credited within 1 business day after a positive decision.
  • Governing law and jurisdiction: Republic of Costa Rica (details as provided).

Term and Termination

  • Effective upon first login to the Client’s Area; valid in perpetuity unless terminated.
  • Either party may terminate; Company may terminate unilaterally (with financial obligations honored) or without prior notice upon violations.

AML and KYC Policy

  1. It is the policy of algooption.com and its affiliates (“The Company”) to prohibit and actively prevent money laundering and any activity that facilitates money laundering or the funding of terrorist or criminal activities...
  2. Money laundering is generally defined as acts designed to conceal the true origins of criminally derived proceeds...
  3. Money laundering stages: placement, layering, and integration; terrorist financing may seek to conceal origin/intended use of funds.
  4. Employees must know and comply with applicable laws/regulations relevant to their duties.
  5. Laws and guidance include Basel “Customer Due Diligence for Banks” (2001), FATF Recommendations, USA PATRIOT Act (2001), etc.
  6. Management maintains an ongoing compliance program across the group to manage AML/CTF risk.
  7. All affiliates must comply with AML and KYC policies.
  8. Identification documentation and service records are retained for the minimum time required by law.
  9. New-hire and annual AML/KYC training is mandatory; targeted training for relevant roles.
  10. The Company may request notarized ID/address documents; may ask for a selfie with ID. Detailed requirements are on the official website.
  11. Verification may be requested at any time; bank transfers require full name/address verification.
  12. If registration data changes, the Client must promptly notify support or update the Profile.
  13. To change the phone number, provide ownership proof (carrier agreement) and a selfie with ID; data must match.
  14. The Client is responsible for document authenticity; the Company may verify with issuing authorities.

Privacy Policy

Introduction

We recognize the importance of safeguarding your personal information and respecting your privacy... This Privacy Policy describes how we collect, use, and disclose your personal information when you access or interact with our websites, applications, and other platforms (“Services”).

By using our Services, you agree to this Privacy Policy. Continued use after updates constitutes acceptance of the revised Policy.

Data Usage

Data Type Examples Purposes of Processing Lawful Bases
Identity Data First/last name, patronymic, DOB, gender, passport/ID/driver’s license, photo Account management; fraud prevention & security; AML/CTF compliance; advertising; personalization Contract; Legal obligation; Legitimate interests
Contact Data Billing address, email, phone numbers Account management; app functionality; fraud/security; AML/CTF; communications; advertising; personalization Contract; Legal obligation; Legitimate interests
Audio/Video Data Call recordings (not relevant for iOS/Android apps) Account management; fraud/security; AML/CTF; communications; promotions; support Contract; Legal obligation
Conformity Data Education, employment, trading experience, self-assessment Fraud/security; AML/CTF; account management Contract; Legal obligation
Marketing & Communication Data Marketing and communication preferences Fraud/security; AML/CTF; analytics; personalization; promotions; service provision Contract; Legal obligation; Legitimate interests
Location Data Residency country, time zone, interface language (not for mobile apps) Account management; fraud/security; AML/CTF; communications; personalization Contract; Legal obligation
Payment Data Wallet/card details incl. issuer, number, name, expiry, CVV2/CVC2, card photos Fraud/security; AML/CTF; service provision; account management; personalization Contract; Legal obligation; Legitimate interests
Economic Profile Occupation, purpose of investment, income, net wealth, expected investment, sources of funds Fraud/security; AML/CTF; account management Contract; Legal obligation
KYC Data Utility bills, ID card, passport, driver’s license Fraud/security; AML/CTF; account management Contract; Legal obligation
Sensitive Data Income details, biometric data, criminal convictions Fraud/security; AML/CTF Contract; Legal obligation; Consent
Financial Data Bank and tax identifiers (e.g., SSN, TIN) Account management; services; fraud/security; AML/CTF Contract; Legal obligation; Legitimate interests
Transaction & Purchase History Payments, withdrawals, exchanges, trading history, balance, profit, ROI, trade direction Account management; fraud/security; AML/CTF; personalization Contract; Legal obligation; Legitimate interests
Technical Data IP, login, browser, OS, time zone, cookies, device IDs (IMEI, MAC, Ad ID) Fraud/security; AML/CTF; development; advertising; analytics; personalization Contract; Legal obligation; Legitimate interests
Usage Data Site/app usage, registration date, cluster, complaints, activity, performance, crash logs Fraud/security; AML/CTF; analytics; advertising; personalization Contract; Legitimate interests
Profile Data Account details, user ID, username, password, photo, leaderboard status, XP, preferences, feedback Account management; functionality; analytics; communications; advertising; personalization; AML/CTF Contract; Legal obligation; Legitimate interests

We process data to perform our contract, provide services efficiently, comply with legal obligations (including AML/CTF), and protect legitimate interests. Some data must be retained after account deletion if required by law.

Leaderboards

By using the platform, you agree to participate in the leaderboard system and share limited profile and ROI-based trading statistics, enabling others to view and copy trades. Trade amounts are never public.

Cookies & Tracking

We and partners use session, persistent, and third-party cookies for functionality, preferences, analytics, and advertising. You can disable cookies in your browser; some features may not work.

Sharing Your Information

  • Affiliates and subsidiaries.
  • Trusted providers (identity verification, cloud, analytics, communications).
  • Legal/compliance purposes (lawful requests, policy enforcement, fraud/security).
  • Other legitimate business purposes (ads display, research, support, monitoring fraud/cheating, IP enforcement).

Third-Party Collection

This Policy applies only to our collection. Third-party sites/apps have their own policies. We also use Google Analytics under its Terms and Privacy Policy.

Advertisements

We may show interest-based ads and work with partners for measurement and retargeting. Opt-out options are available via NAI/DAA networks.

Data Rights & Retention

You may request correction or deletion (except data we must retain). We keep data as needed to provide Services and meet legal obligations (up to 7 years), resolve disputes, and enforce agreements.

Security

We apply industry-standard measures but cannot guarantee absolute security. Report suspected misuse or privacy issues to us.

Marketing

We may use your details directly or via partners to send promotions. You can opt out; service notices may still be sent.

Corporate Transactions

In a merger/acquisition/restructure, your data may transfer to the successor entity.

Account Deletion/Recovery

Delete via app or by email (“delete account”). Certain data may be retained by law. You can request restoration (“restore account”) subject to eligibility.

Policy Updates

We may update this Policy periodically. The latest version is always available on our website.

Payment Policy

1. General Financial Responsibility

  • 1.1–1.2 Company responsibility begins with first deposit and ends upon full withdrawal.
  • 1.3 Client may demand available funds.
  • 1.4 Only official deposit/withdrawal methods on the website are supported; method-related delays/cancellations are not the Company’s responsibility.
  • 1.5 Third-party providers are outside Company control; responsibility starts when funds reach Company accounts and ends when funds leave them. Fraud may lead to cancellation/freezing.
  • 1.6 Technical mistakes may be cancelled.
  • 1.7 One registered account per client; duplicates may be frozen without withdrawal.

2. Client Registration

Two steps: web registration and identity verification. Real identity/contact details and acceptance of agreements are required.

  • Provide scans/photos of IDs; Company may request additional documents (bills, bank confirmations, card scans).
  • Verification within 10 business days (up to 30 business days in some cases).

3. Deposit Process

  • Make deposit requests in the Dashboard; choose method and complete payment.
  • Deposit currency available: USD.
  • Withdrawal processing time depends on method (e-payments: seconds to days; bank wire: 3–45 business days).
  • Transactions must originate from the Client’s own source; withdrawals/refunds only to the original source and currency.

4. Taxes

The Company is not a tax agent and does not share financial info except upon official request of government agencies.

5. Withdrawal Policy

  • 5.1 Requests are limited by available balance and must comply with applicable laws and method restrictions; withdrawals generally to the same payment system used for deposits.
  • 5.2 Executed by an authorized Agent to the Client’s external account.
  • 5.3–5.6 Conversion, commissions, and min/max amounts depend on method and may change; details shown in Dashboard.
  • 5.7–5.8 Orders must be created in Dashboard; funds leave within five (5) business days.
  • 5.9–5.11 Transfer investigations, client input errors, and profit withdrawals (beyond deposits) follow stated conditions.

6. Withdrawal Methods

6.1 Bank Transfer: Only to a bank account in Client’s name. Timing outside Company control.

6.2 Electronic Transfer: Only to Client’s personal wallet. Not responsible for third-party technical delays.

6.3 Other Methods: May be offered at Company’s discretion (see Dashboard).

7. One-Click Payment Service

  • 7.1–7.3 Saving card authorizes recurring debits and associated costs.
  • 7.4–7.6 You confirm card ownership; payments are irrevocable once confirmed.
  • 7.7 You can deactivate in Dashboard by removing saved card.
  • 7.8–7.9 Provider not responsible for bank refusals; you must comply with local laws; deposits are final; withdrawals via terminal.
  • 7.10–7.12 You must review updates; primary communication via Dashboard (email in exceptional cases).